resources ABOUT YOUR HEALTH is published as a community service for the friends and patrons of EL PASO HEALTH, 1145 Westmoreland Drive, El Paso, TX 79925, telephone 1-877-532-3778, website www.elpasohealth.com. Information in ABOUT YOUR HEALTH comes from a wide range of medical experts. If you have any concerns or questions about specific content that may affect your health, please contact your health-care provider. Models may be used in photos and illustrations. 2025 © Coffey Communications, Inc. All rights reserved. EPHM10622503-EPH-MBR-Spring 2025 Member Newsletter Member Services Department 1-877-532-3778 Disaster preparedness Disasters include natural events such as storms, floods, wildfires, and disease outbreaks. They can occur anywhere and without notice. Be sure to create a plan in case of natural disasters or disease outbreaks. Texas has a Texas Ready website (texasready.gov) that can help you prepare for natural disasters. The 3 key things to keep in mind are: 1. Be informed. 2. Make a plan. 3. Build a kit. Be informed of the disasters you may face in your area and how you can prepare for them. For example, during a flood you may want to have bottled water ready in case the water supply in your area becomes contaminated. You will also need an escape route if you need to leave your home because of the flood. Make a plan to be ready when a disaster occurs. This means knowing where your family is and how to communicate with them. Create an emergency plan where you can write down all of your family’s information, including their medical providers, medical conditions, and the medicines they are using. Build a kit that includes essentials like food, water, and even pet supplies. Pack your supplies in a portable container. Have a first aid kit ready to go and any copies of your important documents. Keep these supplies ready in an easily accessible area. You should always be ready in case an emergency occurs. Go to the Texas Ready website at texasready.gov to start creating your emergency plan now. Interpreter services available for members Do you have trouble understanding your doctor during your appointments? Have you left your appointment feeling confused about what you need to do next? El Paso Health (EPH) can assist you with interpreter services so you can understand what your doctor is saying or help you ask questions. This includes having a face-to-face interpreter present with you at the doctor’s office. You can even request interpreters who know sign language! Call EPH to set up an interpreter for your appointments. Call the Member Services Hotline at 915532-3778 if you are in El Paso or 1-877-532-3778 outside of El Paso. When should you call to schedule an interpreter? ■24 hours in advance for an in-office face-to-face interpreter. ■48 hours in advance for an inoffice sign language interpreter. Thank you for choosing El Paso Health.
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